NIMBUS TeK’s offshore telemarketing services include:
- Telemarketing lead management
- Lead Generation Services
- Decision Maker Contacts
- Appointment Setting Services
- Debt Collection Services
- Database Services
- Market Intelligence Services
- Product Promotion
- Research Surveys and Polling
- Customer Satisfaction
- Telephone and Web Based Business Development
- Up Sell/Cross Sell Campaigns
- Direct Mail Follow-up Services
- Seminar Population
Why use telemarketing?
- Telemarketing is cost-effective when compared to hiring sales people
- Reach out to customers across the world with telemarketing
- Easily market products/services to existing & potential customers
- Find out if customers are interested in your product/service right away
Telemarketing Cycle
Even before our team starts work on the project, we have an established set of steps to help us understand your needs better.
- NIMBUS TeK will establish a comprehensive understanding of client product, service, and market positioning.
- Agree on the specific product that is to be promoted throughout the sales campaign.
- Identify the profile of target clients:
- Industry Sector
- Client by Employee Size
- Client by Sales Turnover
- SME or PLC Focus
- Agree on the specific sales call objectives:
- New Client Data Capture
- Sales Lead Generation
- New Client Appointment Setting
- Finalize Objection Handling
- Target Client Data
- Establish Client Data Sources
- Agree on Geographic Strategy
- Local Market
- National Market
- Sales by County
- Client to create draft telephone sales pitch geared to product launch and agreed call objectives.
- NIMBUS TeK will re-model the draft sales pitch get final approval from the client.
- Account Management: NIMBUS TeK appoints a project account manager.
- Internal Training: sales team complete 1-week internal training and sales pitch rehearsal.
- Email Configuration: Email configuration form to be completed to set up client mail.
- Marketing Material: Client to provide marketing material if required.
- Sales Reporting:
- Can be done through the web application like Sales now.
- Disposition report to detail out the day’s performance.
- Call recordings if requested will be forwarded via FTP.
- Weekly review for performance check.
- Project Commences
Offshore Outbound Telemarketing Services to NIMBUS TeK
Offshore outbound telemarketing services are one of the key services offered in NIMBUS TeK through its highly sophisticated call centers. Our telemarketing services can help you in building leads, customer databases and also help you in finding new customers.
When global companies outsource telemarketing, they benefit from significantly lower costs, proven process quality and access to a trained, computer-literate, college-educated workforce with good presentation and communication skills.
Inbound Telemarketing Services
Our experience across a number of industries has provided us with the ability to customize our inbound telemarketing service to suit any situation, any business, any industry:
- Communications
- Pharmaceutical
- Consumer and Industrial Goods
- Finance and Accounting
- Healthcare
- Insurance
- Retail
- Travel & Hospitality
How are outsourcing concerns and cultural differences handled?
Every outsourced telemarketing campaign is preceded by thorough briefing and intensive audio and video-based training. Our agents and managers are familiarized with the product, the accents and the environment in which they are operating, to ensure the success of the telemarketing campaign.
Customers are also given the secure view in and listen-in options which give the added benefit of transparency and quality control. Expand Your Business to a Dream Country through Telecalling. If you want to grow your business and strengthen customer relationships while focusing on core activities, outsource your telemarketing requirements to Bangladesh.